I am being charged, but I never registered an account with you. How do I contact Support to get a refund?
If you don’t know what TradingView is, but you are still being charged, it probably means your credit card data got stolen somehow and subsequently used on our website. We advise you to report the unauthorized charge to your bank and block the card because there is a high probability that it will be used somewhere else as well.
To get further help from our side, including a full refund, we suggest you fill out our payment search form. It has mandatory fields that are required, but please provide us with as many payment details as possible, so we can locate the transaction swiftly. Pay attention to the payment method that was used. Our manager will contact you by the mail you specify in the form and help you get a refund.
In case you do have an account with us, please check here.